Q
I want to customize, how do I need to do it?
To customize your order, follow these simple steps:
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1. Select Style: We have many material, hardware, door style, countertop, toe kick, and packing options for customer selection.
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2. Quotation: After materials are confirmed, we will make a quotation for you.
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3. Payments and Production: When we receive your deposit payments, we will start making your order.
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4. Delivery: Arrange the goods and send them to you.
Q
What should we do if the product is not produced entirely according to the approved drawings?
Don't worry. We have strict and standardized production lines to ensure that every step is correct. For products such as cabinets, bathroom cabinets, and wardrobes, we conduct installation testing to ensure that the final dimensions are correct. Throughout the process, QC is used to control quality. Once an error occurs, we have an excellent after-sales team to handle it.
Q
What can we do if products got broken or damaged during shipment or transportation?
We do standard exporting packing for every product to prevent damage. You can see our packing from the photos. The workers who load the cartons into containers have rich experience in the consolidation of different goods. The shipping company we cooperate with is top 10 and we buy insurance for all customers to protect your profit in case of any damage during shipping.
Q
How can we guarantee all products' quality condition is well after production is finished?
After products are finished, we will send you detailed pictures & videos. You can also come yourself or ask your friends to check goods in our warehouse.
Q
How can we ensure that our payments are guaranteed?
Through ISO quality management system certification, we have been awarded the titles of "National High tech Enterprise" and "Provincial Specialized and Innovative Enterprise", demonstrating industry-leading technological strength. We have 8 internationally leading automated production lines, have passed ISO quality management system certification, and have been awarded the titles of "National High tech Enterprise" and "Provincial Specialized and New Enterprise". Our technological strength is industry-leading, and we can also confirm this through online videos and phone calls. We can also show you our clients' bank documents. You can also pay with Alipay.
Q
We already have a stable local supplier resource, why should we import from your company?
More and more home builders give up their local suppliers or middlemen nowadays. Sourcing from China helps them save lots of costs and it's a current trend. If you buy from us, you can save about 40% cost under the same quality level. To help you reduce local labor fees, we also provide half-installation for kitchen cabinets.