1. What is the minimum order quantity for an order?
A: 40'HQ container mixed with three different items.
2. How long does the delivery time usually take?
A: The sample takes 7-15 working days; Generally, bulk orders are shipped within 20-35 days, depending on the order quantity and production schedule. After placing the order, we will follow up promptly to ensure timely delivery. If there are special requirements, we can communicate and negotiate.
3. What is the after-sales service of the product?
A: We will provide a 2-year warranty service based on different raw materials. If you find any missing parts or paint peeling off, please take a photo and briefly describe the problem you encountered. After verification, we will resend new parts to you.
4. Do you provide customized services?
A: Yes, most styles support customized colors and offer a variety of popular and classic colors to choose from, helping you create personalized sofas that fit your outdoor space and coordinate with the overall decoration.
5. Regarding transportation
A: Usually, sea freight is chosen.
6. How to purchase and what are the payment terms?
A: Wire transfer, 30% deposit in advance. The remaining 70% of the payment should be received after the shipment date and should be received in full within 7 working days after the buyer receives a copy of the loading list.